Support

Something not adding up, or a question about how the estimate is built? Most of it comes down to how the app reads your climate and your stacking, and the answers below cover what people ask most. If yours is not here, send us a note and a person will reply.

FAQ

Do I need a moisture meter?

No. SeasonWood works perfectly well without one, and the estimate is built entirely from species, climate, stacking and split size. If you do own a meter, logging a few readings lets the app learn how fast that particular pile is really drying and correct itself, and a reading at or below your target is taken over the prediction. A meter is also the only way to actually confirm the wood is dry, which is worth doing before you burn it.

Why does it say longer than the chart I read online?

Those charts assume good conditions and rarely say where. SeasonWood starts from published seasoning times for the species, then adjusts for the weather history at your location, how you stacked it and how big you split it. Big rounds in a shaded heap on the ground can easily take twice as long as the same species split small, single row, up on pallets and in the sun.

Why does my climate slow things down so much?

Drying happens when the air is warm and dry enough to pull moisture out of the wood, and that varies enormously from month to month. A pile stacked in late fall through a long cold winter does almost nothing until spring, so the app spreads the remaining drying across the months that will actually do the work rather than counting calendar days evenly.

Can I use it for a pizza oven, smoker or fire pit?

Yes, and plenty of people do. The tracking is the same whether the wood ends up in a wood stove, a fireplace, an outdoor boiler, a fire pit, a wood-fired oven or a smoker. Dry wood is what separates a clean fire from a smouldering one, so the same target applies.

What if my wood never reaches 20%?

Some stacks stall, usually because they sit on the ground, in deep shade, wrapped so tightly that no air moves through, or split too large. Try restacking off the ground with a cover on top and the sides left open. Note too that 20% is a widely used guideline rather than a hard rule, and readings vary with where on the split you measure and how cold it is. Split a piece and measure the fresh inner face for the honest number.

Does the app decide whether my wood is safe to burn?

No. Everything SeasonWood shows is an estimate for planning, based on published seasoning times and local climate data. It is not a safety instrument and it does not certify that any wood is safe to burn. Confirm with a moisture meter, and keep up with normal chimney inspection and cleaning regardless of what the app says.