Nature Observation JournalSupport
Need a hand with KansatsuLog? You'll find answers to the most common questions below. If yours isn't covered, do get in touch — we're always happy to help.
FAQ
How do I restore my purchase?
Open Settings within the app and tap "Restore Purchases". Provided you're signed in with the same Apple Account you used to buy Pro, everything unlocks again free of charge — including on a new device.
Where is my data stored?
Everything — photos, notes and reports — is stored only on your device. Nothing is uploaded to any server, and no account is required. If you delete the app, its data goes with it, so it's worth exporting your reports as PDFs first.
How does the app fetch the weather?
Weather and temperature come from Apple Weather (Apple's WeatherKit service). Your location is processed entirely on your device to fetch the local forecast — it is never sent to our servers, and we never see it.
What's the difference between the free version and Pro?
The free version lets you run one observation theme, and exported PDFs carry a small watermark. Pro is a one-off purchase that unlocks unlimited themes, all report templates and watermark-free PDFs. There's no subscription whatsoever.
Can my child use it without an account?
Yes. There's no sign-up, no login and no adverts. Children can use the app entirely on their own, and parents can relax knowing no data ever leaves the device.