Support

Here are the questions we hear most about using CheckFlow and troubleshooting it. If yours isn't answered here, email us any time — we reply within business days.

FAQ

What do I need to get started?

Register your location with an email address, build a checklist and invite your staff. Those three steps are all it takes, and together they run about five minutes.

Do I have to hand out accounts to my staff?

No. Staff join by scanning a QR code or opening a link. There are no passwords to issue and nothing to reset when someone forgets theirs.

Can I require a photo on a checklist item?

Yes. Photo attachments and comments can be made mandatory item by item, so you can build checklists that can't be cleared with a check mark alone.

Can records be produced as a report?

Yes. Export any completed record to PDF or CSV in one tap. Photos, comments, timestamps and the person who performed the check are all included, so it works as is for head-office reporting, audits or a public health inspection.

Will I know when an inspection has been missed?

Admins are notified whenever a check is left unfinished, so you can see what's still outstanding before close.

Is there a cost?

CheckFlow is free to start. The paid plan unlocks unlimited checklists, staff management, multiple locations, and PDF and CSV export. Subscriptions renew automatically and can be cancelled at any time from your App Store account settings.