Support

Here are the questions we're asked most often about using CheckFlow and sorting out problems. If that doesn't answer yours, do email us — we reply within business days.

FAQ

What do I need to get started?

Register your shop with an email address, build an inspection sheet and invite your staff. Those three steps are all it takes, and together they take roughly five minutes.

Do I need to hand out accounts to my staff?

No. Staff join by scanning a QR code or opening a link. There are no passwords to issue and nothing to reset when someone forgets theirs.

Can I require a photo on an inspection item?

Yes. Photo attachments and comments can be made compulsory item by item, so you can build sheets that can't be cleared with a tick alone.

Can records be produced as a report?

Yes. Export any completed record to PDF or CSV in a single tap. Photos, comments, timestamps and the person who carried out the check are all included, so it works as it is for head-office reporting, audits or environmental health inspections.

Will I spot an inspection that's been missed?

Admins are notified whenever a check is left unfinished, so you can see what's still outstanding before locking up.

Is there a charge?

CheckFlow is free to start with. The paid plan unlocks unlimited checklists, staff management, multiple sites, and PDF and CSV export. Subscriptions renew automatically and can be cancelled at any time from your App Store account settings.