Support

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FAQ

When exactly do the reminders arrive?

One reminder a set number of days before the deadline, and another on the final day. Both the amount of warning and the time of day the notification is delivered can be changed in Settings, so it can reach you in the morning before you head out or in the evening when you are home with the box.

I don't know the store's return policy. What do I enter?

There is no single national rule for change-of-mind returns in Canada - each retailer sets its own window, and it varies by province, by store and sometimes by department. Check the receipt or the retailer's returns page; 14 or 30 days is typical, and holiday purchases often get an extended window running into January. Whatever you enter, the date shown is an estimate based on your input; the seller's own policy decides whether the return actually goes through.

What happens to an item after its deadline passes?

It is not deleted. It turns grey and drops to the bottom so it stops competing for attention. It is still worth asking at the desk, since many stores are flexible past their stated period. When you are finished with it, mark it Returned or Kept and it moves to your history.

Where is my data stored?

On your iPhone and nowhere else. There is no account, no login and no server behind this app. Your purchases, prices and the receipt photos you attach never leave the device and are never uploaded.

Is it a subscription?

No. Return Deadline is a one-time purchase with no monthly fee and no ads, and you can add as many purchases as you like.