Support
Thanks for using TrashLive. If the note didn't appear, a biweekly rotation is landing on the wrong week, or anything else seems wrong, email info@netflowers.co.jp. Please include your iPhone model, your iOS version and the bin type involved — it speeds things up a lot. We answer in English and Japanese.
FAQ
The note isn't showing on my Lock Screen.
The automatic morning display is a Pro (yearly) feature, so confirm Pro is active. Then go to iOS Settings, open TrashLive, and check that Live Activities and notifications are enabled and that your display time is set for the morning. Low Power Mode can delay it.
What works without Pro?
Setting your collection days, the reminder notifications before pickup, and displaying the note manually are free. Pro adds the automatic Lock Screen display each morning.
My blue bin is biweekly and green bin is weekly. Can I set both?
Yes. Add each as its own type and give it its own rotation — weekly, biweekly, an Nth week of the month, a set day each month, or individual dates. Holiday shifts can be added as single dates.
What happens when someone else takes the bin out?
The first person in the shared group to tap done clears today's note from every Lock Screen. Sharing only asks for a nickname used within the group.
Does it work on iPad?
TrashLive is designed for iPhone only, around the Lock Screen Live Activity and Dynamic Island.